Shipping

WE SHIP WORLDWIDE from Portland, Oregon USA and charge zero sales tax on all orders. Your shipping costs will be calculated at checkout.

DOMESTIC ORDERS: are shipped via USPS, FEDEX, or UPS depending on your location. Our fragrances ship out 1 to 4 days from order date. All of our jewelry is handmade and takes considerable time to produce so please allow ample time to produce and deliver. You will receive an email confirmation with tracking info once shipped. If you have an urgent need, please contact us prior to placing your order and we'll do our best to accommodate. 

CANADIAN ORDERS: are shipped via USPS, FEDEX, or UPS depending on your location. Un-insured, Not guaranteed Canada, is not a guaranteed service by The Sum, but we offer it as a less expensive option. Our fragrances ship out 1 to 4 days from order date. All of our jewelry is handmade and takes considerable time to produce so please allow ample time to produce and deliver. You will receive an email confirmation with tracking info once shipped.  If you have an urgent need, please contact us prior to placing your order and we'll do our best to accommodate. The Sum is not responsible for any import fees, Canadian taxes, or Customs fees incurred. 

INTERNATIONAL ORDERS: are shipped via USPS Priority Express International or can be shipped via USPS Priority International. USPS Priority International is an un-insured service, it is not guaranteed by The Sum, but we offer it as a less expensive option. Our fragrances ship out 1 to 4 days from order date. All of our jewelry is handmade and takes considerable time to produce so please allow ample time to produce and deliver. You will receive an email confirmation with tracking info once shipped. If you have an urgent need, please contact us prior to placing your order and we'll do our best to accommodate. The Sum is not responsible for any import fees, international taxes, or Customs fees incurred by your receiving country. 

 

Returns

Everything we produce is handmade to order. We don't accept returns, but your satisfaction and happiness is important to us. Hit us up if you have any problem and we'll do our best to figure out a solution. 

 

Hit us up HERE with any questions.